
University of the Pacific continues to establish itself as a leader in innovative digital communications, earning prestigious international awards for its creative approach to sharing student experiences. The university’s Strategic Communications team has received multiple accolades for projects that bring authentic student voices to the forefront, demonstrating how higher education institutions can effectively connect with prospective students through modern storytelling techniques.
The Council for Advancement and Support of Education (CASE) awarded University of the Pacific a Gold Circle of Excellence Award for “Journey to Pacific,” an interactive microsite that transformed the primary feature of the 2025 Pacific Magazine into an immersive digital experience. This recognition places Pacific among the top communicators in higher education worldwide, as CASE received nearly 4,200 entries from institutions across the globe and selected only 493 award recipients.
What makes this project particularly noteworthy is its “choose-your-own-adventure” format, which puts visitors in the role of a recent high school graduate navigating the college search process. Rather than passively consuming content, users actively make decisions that shape their journey through the experience, ultimately leading them to discover Pacific. This approach represents a significant shift in how universities can engage prospective students online.
The microsite features 15 Pacific students who took nontraditional paths to college, including those who transferred from community colleges, returned to pursue degrees later in life, or followed unconventional routes after high school. Each student shares their personal story through video interviews created exclusively for the interactive experience. With more than 10,400 possible pathways through the content, the project offers remarkable depth and personalization for each visitor.
The engagement metrics validate the effectiveness of this approach. The microsite generated over 1,000 video views, and visitors spent an average of more than five minutes exploring the experience—exceptionally high engagement for a web-based feature in an era of typically brief attention spans.
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CASE judges specifically commended the project for effectively bringing student storytelling to life and demonstrating that students from diverse backgrounds can find their place at University of the Pacific. This recognition highlights a growing understanding in higher education marketing: prospective students want to hear directly from their peers, not just from institutional messaging.
Interim Chief Communications Officer Erica Hechtkopf emphasized that “Journey to Pacific” lets users hear directly from students about what led them to the university. Whether someone is coming straight from high school, transferring from community college, or returning to pursue a degree later in life, the interactive experience provides an authentic feel for the personalized education and sense of belonging that Pacific offers.
Traditional college marketing often focuses primarily on high school seniors, but Pacific’s approach acknowledges the reality of modern higher education. Many students take gap years, work before college, transfer from other institutions, or return to education after years in the workforce. By featuring students with these diverse backgrounds, the “Journey to Pacific” experience speaks directly to populations that are often underserved in traditional recruitment materials.
The choose-your-own-adventure format is particularly effective for this purpose because it allows users to select pathways that mirror their own circumstances. A working adult considering a return to education can follow a different route than a traditional high school student, yet both will find relevant, relatable content that addresses their specific questions and concerns.
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The Gold Circle of Excellence Award represents just one component of University of the Pacific’s recent success in communications. The institution’s Strategic Communications team has earned recognition across multiple platforms and categories, reflecting a comprehensive commitment to quality storytelling.
Ragan Communications and PR Daily recognized Pacific as a finalist in the “Social Media Campaign” category for the Pacific Tiny Office Concert Series. This collaborative project showcased student musicians from the Conservatory of Music in an intimate performance setting. Strategic Communications staff handled cinematography while conservatory faculty incorporated audio engineering, mixing, and editing into existing coursework, creating a practical learning experience for students while producing engaging content for the university’s social media channels.
The Strategic Communications digital team also received a Ragan award for the Pacific Interactive timeline, which commemorated the 100th anniversary of the university’s relocation to Stockton. This project demonstrated the team’s ability to apply innovative digital storytelling techniques to historical content, making institutional history accessible and engaging for contemporary audiences.
Pacific won several CASE District VII awards for excellence across print, digital, and visual communications. These included recognition for the “Pacific State of Mind” photo essay showcasing student experiences across California, the “Space to Explore” feature highlighting undergraduate astronomy research opportunities, and the SEO strategy implemented on the Pacific Blog to expand reach and connect with prospective students through their search queries.
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While awards may seem like internal institutional achievements, they carry significant implications for prospective students and their families. When a university invests in innovative communications and earns international recognition for those efforts, it signals several important qualities.
Awards that recognize student storytelling indicate an institutional culture that values and amplifies student perspectives. At Pacific, this commitment extends beyond marketing materials into the classroom, where students regularly participate in research, creative projects, and community engagement. The same university that creates interactive platforms for students to share their college search journeys is likely to provide similar opportunities for student input and leadership in academic and extracurricular contexts.
Institutions that embrace innovative digital communications often bring similar creativity to their academic programs. Pacific’s willingness to experiment with choose-your-own-adventure formats and interactive timelines suggests a pedagogical approach that values experiential learning, technology integration, and student-centered design. Prospective students can reasonably expect that this innovative mindset extends to how courses are taught and how programs are structured.
The collaborative nature of these award-winning projects—particularly the Tiny Office Concert Series, which involved both communications staff and conservatory faculty—reflects a campus culture where departments work together across traditional boundaries. This collaborative spirit often translates into interdisciplinary academic opportunities, joint research projects, and a more cohesive student experience.
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Pacific’s success offers valuable insights for the broader higher education landscape. As prospective students increasingly expect personalized, interactive digital experiences, universities must evolve their communications strategies accordingly. The “Journey to Pacific” model demonstrates that it is possible to create engaging, award-winning content while still serving genuine institutional goals like student recruitment and community building.
The integration of student work into professional communications projects—such as using conservatory students’ audio engineering skills for the Tiny Office Concert Series—also points toward a future where the boundary between academic learning and institutional marketing becomes more permeable. Students gain real-world experience while the university produces authentic content, creating value for all parties involved.
Universities seeking to replicate Pacific’s success should note several key factors. First, the focus on authentic student voices rather than institutional messaging creates content that resonates with prospective students. Second, interactive formats that give users agency in their experience generate significantly higher engagement than passive content. Third, cross-departmental collaboration produces richer, more varied content while providing learning opportunities for students.
The awards themselves serve as external validation that these approaches work. When organizations like CASE and Ragan Communications recognize specific projects, they provide benchmarks that other institutions can study and adapt to their own contexts and communities.
Prospective students and families interested in experiencing Pacific’s innovative storytelling firsthand can explore the “Journey to Pacific” interactive microsite to see why it earned international recognition. The experience takes approximately five minutes to complete and offers a genuine sense of the diverse paths students take to reach Pacific.
For those interested in the creative arts, the Pacific Tiny Office Concert Series provides an intimate look at the talent emerging from the Conservatory of Music. The 100 Years in Stockton interactive timeline offers a compelling exploration of the university’s history and its deep roots in the Central Valley community.
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University of the Pacific’s international recognition for Pacific Magazine Interactive represents more than just marketing success. It reflects a fundamental commitment to authentic storytelling, student voice, and innovative engagement that permeates the institution’s approach to education and community building. For prospective students evaluating their options, these awards offer meaningful evidence of a university that values creativity, collaboration, and the diverse experiences that each student brings to campus.