As climate change continues to escalate, heat-related issues are increasingly impacting workers across various industries. Notably, service sector employees—such as retail and food service workers—are facing elevated indoor temperatures that pose significant health risks. Rutgers University research sheds light on the severity of this problem, emphasizing the critical need for updated workplace protections and regulations.
The recent report by Rutgers associate professor Hana Shepherd, in collaboration with other experts, reveals that millions of service sector workers in the United States regularly work in environments where indoor temperatures exceed 80°F, often with little to no means of mitigating these conditions. This situation is alarming given the associated health hazards like heat exhaustion, heatstroke, and chronic fatigue, which can severely impair workers’ wellbeing and productivity.
Research conducted through data collected from over 3,500 service workers highlights that approximately 65% of indoor retail or food service employees feel uncomfortably hot or overheated at work. Alarmingly, 36% frequently experience heat discomfort, often without any effective relief measures. These findings point to a systemic gap in workplace health standards, especially since existing regulations predominantly focus on outdoor or kitchen environments.
Particularly vulnerable are warehouse workers, with 63% reporting high heat exposure, closely followed by fast-food and restaurant employees. Many of these workers report experiencing heat-related symptoms such as headaches, fatigue, and nausea, underlining the urgent need for protective interventions.
At present, federal standards for workplace heat exposure are limited. The Occupational Safety and Health Administration (OSHA) proposes a threshold of 80°F to define unsafe heat levels. However, enforcement remains inconsistent, and almost half of indoor workers are already subjected to temperatures exceeding this limit. Meanwhile, in states like New Jersey, there are no state-based heat standards, though legislative efforts are underway to address this gap.
Rutgers’ research advocates for broader and more comprehensive regulations that include indoor workplaces, especially as evidence shows workers in retail and service environments face substantial heat risks. A unified approach involving federal and state agencies is necessary to protect vulnerable workers effectively.
The health consequences of sustained indoor heat exposure extend beyond discomfort. Workers report experiencing heat-related headaches (37%), fatigue (34%), and nausea (24%) within the past year. These symptoms not only diminish job performance but also increase the risk of accidents and long-term health issues.
Moreover, indoor heat exposure disproportionately affects low-wage workers in the service sector—roles that often lack access to climate-controlled environments or supportive policies. This disparity underscores the importance of establishing protective standards to ensure every worker’s safety, regardless of their industry or position.
Rutgers’ findings serve as a crucial evidence base for policymakers, labor unions, and business owners aiming to improve indoor safety standards. By highlighting the scope of the problem and its health implications, the university advocates for proactive measures that can prevent heat-related injuries and support worker health.
Institutions and employers should collaborate to adopt best practices, including workplace redesign and employee education, to mitigate indoor heat risks effectively. Such initiatives not only enhance worker safety but can also improve overall workplace morale and productivity.
The Rutgers University report underscores an urgent and often overlooked aspect of occupational health—the need for robust protections against indoor heat exposure. As climate change exacerbates heat levels, it is incumbent upon regulatory agencies, policymakers, and employers to prioritize indoor safety measures, ensuring a safe working environment for millions of service sector workers across the country.
For those interested in learning more about workplace safety initiatives, visit the Shift Project or explore Rutgers’ ongoing research efforts aimed at shaping healthier workplaces. Ensuring indoor safety regulations are updated and enforced is not just a matter of compliance but a fundamental step in safeguarding workers’ health and rights.
If you want to stay informed about workplace safety developments and academic insights from Rutgers University, consider supporting their research initiatives or participating in advocacy for better indoor heat protections.